Many survey takers respond using their mobile phones.

In this day and age, companies must utilise all forms of feedback, such as online customer satisfaction surveys, sales data and social media.

Here is how a supportive working environment may help your employees to be more honest in satisfaction questionnaires.

Use online survey software to design customer surveys to use year-round, in order to get the feedback you need to stay relevant.

Use employee surveys to see if there's hidden talent within your organisation for a new position - but if not, you'll need to learn to advertise a new job effectively.

Employee surveys can help to identify workplace issues, which a manager can then focus on improving and resolving.

Employee surveys can help you to gauge levels of stress in staff and work to make a more supportive environment.

Employee surveys are great for retaining current staff, but how do you find quality workers to begin with?

If you want to gauge how your customers are feeling about your business, use a customer service survey.

Getting employee training right is extremely important, so make sure to utilise a training feedback form at your workplace.