Build and maintain customer loyalty.

Your customers are talking about your products and services. The good and the bad. That’s why PeoplePulse helps you create continuous customer feedback channels: so you’re in on the conversation and can act quickly on meaningful insights.

Our project-managed solutions combine custom survey and reporting options with expert advice to help you build and maintain customer loyalty, and ultimately, to achieve greater outcomes for your organisation.

To discuss your organisation’s challenges and see a demo of our solutions, please complete this form and we’ll be in touch soon:

Why Choose PeoplePulse?

We’re your local customer feedback experts

Since 2003, PeoplePulse has delivered custom Employee and Customer surveys for over 1,000 organisations in A/NZ and across the globe. An Australian designed and operated solution, our local experience allows us to understand, and tailor our solutions for, your needs.

Our customer survey solutions include:


New Customer

Exiting/Lapsed Customer

Post Service/Transaction

Annual Satisfaction

Custom Projects

Meaningful insights, not just more data

Reporting back to the business is vital, but it shouldn’t be taking up your valuable time. That’s why we’ve developed a range of reporting options based on our experience working closely with Customer Experience / Marketing experts in A/NZ, including:

Insights Division

In-house survey reporting experts who can prepare, present and workshop your results for your leadership team.

Online Reporting

On-demand access to our powerful online reporting console, featuring a range of charting and sharing options.

Words Matter

Visualise free-text comments via our reporting console, or engage our insights experts to analyse and report for you.



Capitalise on your promoters by setting up rules that send them to review sites / your social media review pages.

You can also ask them for more business, testimonials and referrals, all automated and zero-touch!

Request a free consultation and online demo now to learn more about PeoplePulse customer survey and reporting solutions.

Trusted by over 1,000 organisations since 2003:


What our clients are saying:

PeoplePulse’s sales and support team have been a tremendous help to ensure our survey is the right fit for our business processes and have accommodated all our requirements quickly and effectively.


Having a partner, not just a software license, has made all the difference.


– Viv Paverd, National ICT Manager, Hairhouse Warehouse

See PeoplePulse in action:

Discuss your customer feedback challenges with us, and see a demo of our solutions:

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.