Customer & Client Surveys

Customer satisfaction surveys are a great way of getting insight into your consumer base, whose concerns you can address directly via social media.

A customer feedback survey can help you to understand how to offer the best possible rewards and incentive scheme for your customers.

It can be hard to get customers to fill in a customer satisfaction survey, so why not offer an incentive for their time?

When you're creating a customer satisfaction survey try to take into account these top four tips.

When creating a customer feedback survey, make sure its purpose and intentions are clear.

The visual design and layout of a survey can impact the participant significantly, so here are some tips to help you get it right.

Are your customers aware of your entire range of products and services? You can use a customer feedback survey to find out.

If you can send your customer feedback survey shortly after the event that you're asking about you will likely benefit in several ways.

A recent global study has found that Australasian consumers are not as interested in brands as the rest of the world, an insight that could help businesses to better market their products.

You might be able to improve on your existing customer satisfaction surveys with these three simple steps.