Customer & Client Surveys

Are you using feedback from your customers to help drive employee engagement?

Here are some tips to help you prepare the best possible questions when you send out a customer survey.

What role do customers have in innovation? Here are some great ways your brand could benefit from a customer survey.

Here are some of the benefits you can gain by sending out a customer satisfaction survey.

Here are some reasons why big data can never eclipse traditional marketing such as customer surveys when it comes to collecting important data.

In the modern age it can be difficult to balance the search for information with your customer's desire for privacy. Here are some tips to help you.

Here are some tips to help you choose the best time to send out survey questions to businesses and individual customers.

Here are some tips to help you capture those who check their emails on their mobile phones.

You run the risk of 'drop out' by creating a survey that will take more than 10 minutes to complete, but what else do you risk?

It is important to thank customers who give responses to your customer satisfaction survey.