Here are a few factors you might want to consider when designing and setting the format for your customer satisfaction survey.

The latest Roy Morgan Research report on superannuation and wealth management is a great reminder of the insight surveys and customer survey questions can provide.

To achieve true gender diversity in the workplace, much more needs to be done. Here are some recommendations from a Business Council Australia report.

Consumers are increasingly in charge when it comes to media and the online world, something companies need to remain aware of to keep up.

A new study from Roy Morgan Research has revealed those who browse the internet while watching television are more likely to respond to TV advertising.

New information from Roy Morgan Research has revealed the use of sites like Facebook and Youtube continues to grow, with free to air television still remaining at the top.

With Australian work satisfaction levels reaching impressive figures, use an employee satisfaction survey to make sure you're not falling behind the national average.

Have you ever thought about when the best time is to send out a survey using online survey software? Check out what PeoplePulse research has revealed.

Use employee satisfaction surveys to see where employee engagement can be improved.

The future of many businesses lies in the online realm, so why not integrate your feedback process with the web using online survey software?