An increasing number of businesses are optimistic about what the next 12 months have in store, figures show.

Companies need to improve their customer loyalty if they are to stay ahead of the competition, a report from the EIU claims.

Many employers are falling short when it comes to offering flexible working conditions, research from Hays indicates.

Companies that remember their customers' birthdays are more likely to inspire loyalty than those that do not, the latest research suggests.

Companies that carry out employee surveys need to make sure the results are put to good use, one group believes.

Australians are keen to learn, with the latest figures showing a rise in the number of people undertaking non-compulsory training or study.

Christmas is the perfect time to reward your workers for their efforts - so why not encourage them to fill in employee surveys to see what motivates them most?

Many companies are looking to take on new staff in 2014, potentially creating the need for training evaluation forms.

There has been a further rise in retail turnover, suggesting that the sector is performing well in the run up to Christmas.

Australia's workforce is becoming increasingly diverse, with a growing number of older Australians delaying retirement.