Some organisations have embraced remote working for years, but the events of 2020 have forced many to immediately move their workforce to this model. With little time to prepare, employees are suddenly finding themselves isolated at home but still required to provide the same level of service and support to customers.
Your employees are your most valuable asset – that’s why it’s vital that you check in on their wellbeing, as well as the challenges remote working can present, via a professionally designed and deployed Remote Working and Wellbeing survey.
Act now: get a live demo of PeoplePulse employee feedback and reporting solutions.
You need your employees to tell you, openly:
Do they have the technology and skills they need?
Are they confident in their ability to perform remotely?
Do they feel supported by their colleagues/manager?
And once it’s time to return to the office:
Do they feel safe?
Do they value the communication from senior leadership?
How would they feel about remote working as the new normal?
Asking the right questions, the right way, is half the battle.
Understanding the insights that a well-designed survey can offer and being able to present them to key stakeholders is how you win the war.
Our local experience delivering actionable feedback for over 1,000 organisations in A/NZ allows us to tailor our solutions for your needs.
That’s why, unlike our competitors, we work closely with you from the survey design stage through to the presentation of your results:
A closer look at the PeoplePulse way
Step 1 – Custom Survey and Comms Design
PeoplePulse gives you access to a best-practice survey template and works with you to customise your questionnaire to suit your organisation’s current situation and needs. You can also bring your own questions, or use a mix.
PeoplePulse will also provide you with suggested wording for your survey pre-communications, invitations, reminders and thankyou messages.
Step 2 – Communicate and Collect
Our clients choose to co-brand their surveys with PeoplePulse as their trusted third-party provider, and to implement our unique anonymity setups, to protect respondents while encouraging higher completion rates and more ‘open’ feedback.
We’ll advise you on the right combination of SMS, kiosk, QR codes and/or email invites for each project, and PeoplePulse’s sophisticated survey software will then detect the respondent’s device and serve either a desktop or a mobile optimised questionnaire to ensure the best possible respondent experience.
Step 3 – Online Reporting and Insights Division
Identifying meaningful insights and reporting back to the business is vital. That’s why we’ve developed a range of time-saving options based on our experience working closely with HR experts in A/NZ, including:
We will also help you identify and pre-load respondent demographic data to enable aggregate comparative insights (e.g. by role, location or manager).
Step 4 – Insights Division: Onsite Services
The PeoplePulse Insights Division lifts the load of the reporting stage for you, with our reporting experts guiding your senior leaders through your results, providing a third-party view of what your data is telling you, and the methodology behind it.
We are still able to provide our ‘onsite services’ via video-call technology (e.g. Zoom, Skype etc.), such as our popular Collaboration Sessions, where we workshop your results with your team, focusing on themes such as:
PeoplePulse’ guidance and patience really helped us come up with a survey that was effective and still delivered on our original objectives … the co-branding helped increase credibility and we also ran a competition for the highest return rate … some sites with over 100 employees getting 100% return rate. We were very happy with the result. The relationship between PeoplePulse and Catholic Healthcare was excellent …
Get a Live Demo of PeoplePulse
PeoplePulse delivers actionable people insights so you can ‘keep a finger on the pulse’ of emerging trends and opportunities and act before it’s too late.
Our project-managed solutions combine custom survey and reporting options with expert advice to help you build and maintain a great culture, and ultimately, to achieve greater outcomes for your organisation.
To discuss your organisation’s challenges and see a demo of our solutions, please complete this form and we’ll be in touch soon: