The moment you first contacted your new start, they started their journey with you.

So the question is: are you listening?

Every employee’s journey is different, but there’s always opportunities to implement and improve feedback at every step:


Why Listen?

Research shows an unmistakable link between a positive employee experience (EX) and superior organisational outcomes, and an expertly designed feedback solution at every step is the key to understanding your EX so that you can deliver targeted improvements.

Research also shows the very high costs of not improving:

  • Recruitment: The average time to fill a role is 68 days, costing over $34,000 in lost productivity and recruiting expenses. [1]
  • Onboarding: 4% of new employees leave a job after a disastrous first day and 22% of staff turnover occurs in the first 45 days of employment. [2]
  • Engagement: 14% of A/NZ employees are engaged (71% are not engaged, 15% are actively disengaged!) [3] while in another report, employees were found to be 4.6 times more likely to feel empowered to perform if their voices are heard [4].
  • Exit: The total cost of a departing employee is widely accepted to be between 100% and 200% of their annual salary [5] – if taken at 150% and an average salary of $88,000 [6] that’s $132,000 per exit … so it makes good commercial sense to use expertly designed feedback systems to help you drive strategies for reducing turnover rates.

How PeoplePulse’s employee feedback solutions help:

  • Gauge your employer brand / eNPS via Candidate Surveys while passively expanding your candidate database via referrals
  • Check in ‘post-placement’ to ensure new-start experiences match your promise
  • Follow up new-starts to make sure they settle in and get up-to-speed asap with Multi-Phase Onboarding Surveys that give you the opportunity to identify early-flight risks
  • Measure how motivated your employees are via an Engagement & Pulse Survey program that helps you understand and address your EX by key driver themes
  • Ensure your workplace has a healthy culture that draws on all your untapped potential with Diversity & Inclusion surveys
  • Save time by engaging our Insights Division to prepare and present your results
  • Obtain actionable insights via a powerful online reporting suite which empowers you to easily compare results by custom demographics (e.g. division, age, role, gender, etc.)

Get a Live Demo:

Call +61 2 9232 0172 to discuss your employee feedback needs with us, and to get a free, no-obligation demo. Alternatively, please click on “Get a Live Demo” below:

Staff Engagement Surveys

Customised surveys and invites branded to match your organisation’s visual identity, with the option to co-brand with PeoplePulse as your independent 3rd party supplier (promotes open feedback and higher response rates).

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PeoplePulse’s powerful reporting suite helps you save time by quickly comparing your results by date and custom demographics (such as division, gender, role, tenure etc.)

Why choose PeoplePulse?    


Trusted by over 1,000 organisations since we were established in 2003, PeoplePulse combines the very best in online survey software & reporting with your own Project & Account Manager – with you every step of the way. Survey reporting experts from our Insights Division can even prepare, present and workshop your results for you, so you can free up your time to focus on implementing the insights you’ll gain.

What you receive:


Your Own Dedicated Project Manager

Our Project Managers have extensive experience in the set up and delivery of best in class employee feedback projects.  Their role is to ensure your survey runs in an efficient and effective manner from start to finish.

14 different report types - all updated in real time

Quickly pinpoint key engagement and exit drivers. Easily identify strengths and weaknesses. Filter results by date range, gender, location, department, or any other custom variables that interest your organisation.

Complete branding flexibility

We can customise your surveys to closely match your organisation’s visual identity, or you can co-brand with PeoplePulse to improve response rates and promote open, honest feedback.

Proven Survey Questionnaires

Utilise our proven employee survey templates, bring your own questions, or use a mix of both.

Automated invites and reminders

Easy to upload recipient e-mails to our system to trigger survey invites and reminders. Invite by email, SMS, QR code, intranet or paper – or a combination of all.

The option to pre-load respondent data

Why waste your staff member’s time by asking them to complete pages of demographic data? PeoplePulse lets you pre-load that information. Your survey will be shorter, and you will be able to filter your reports by any data you pre-load.

Trusted by over 1,000 organisations since 2003:


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What our clients are saying:


My Project Manager is extremely competent, professional and friendly and exceeded my expectations with responding to my enquiries, providing support and meeting needs of our business. You have been a pleasure to deal with.
– StateCover Mutual
I truly enjoyed working with my Project Manager and would have no hesitation in recommending this approach to managing a survey in future..
– AMP Capital
I would highly recommend PeoplePulse to another organisation for their survey requirements.
– Community Banking Sector

Service and communications from PeoplePulse has been excellent. Many thanks!
– Allianz
Great working with your Project Manager, she has been very accommodating and adds value where ever she can.
– Medibank
PeoplePulse bought a whole new level of client interaction to Recruitment Central … If you are looking to improve your client experience and really offer the next level of service this system is a very easy way to identify client requirements.
– Recruitment Central

Get a Live Demo:

Call +61 2 9232 0172 to discuss your employee feedback needs with us, and to get a free, no-obligation demo.

Alternatively, please complete the demo request form below and we’ll be in touch with you soon:


[1] Australian Financial Review – “The Average Time to Hire Staff Hits 68 Days – Twice as Long as 2010”

[2] “Help New Hire Success: Beat the Statistics”, SHRM Presentation by The Wynhurst Group, 2017

[3] State of the Global Workforce, Gallup report, 2017

[4] “The Impact of Equality and Values Driven Business”, Salesforce report

[5] Bliss & Associates Inc. and Gately Consulting (Business Costs and Impact of Turnover Calculator)

[6] ABS – Average Weekly Earnings, Key Figures, Australia, May 2019

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If you have a survey project, big or small, we'd love to hear from you ...