In Opinion Survey

It’s packed full of news and handy hints…


  • Leading article: What is Net Promoter Score®? (NPS) … And How To Implement It!
  • Tips from our experts! One of our resident survey experts answers a common user question.
  • Did you know? An interesting figure from The Cognito 2012 Annual Nationwide Service Report (ANSR) on performance in customer service.
  • Notice anything new about PeoplePulse? A round-up of our latest enhancements and how to best use them.

Click here to read more!

Feedback is always welcome here at PeoplePulse, so please feel free to leave a comment below and let us know how we’re going!

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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

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