Digital Showbag showbag-sm

A collection of useful Customer Survey resources:

Missed the Webinar?
 Click here for free access

Generating Revenue Through Customer Feedback
– High-Level Worksheet
 Download (PDF)

Example Customer Survey Reports,
From PeoplePulse’s Report Insights Division:
 Download Sample Annual Report (PDF)
 Download Sample Quarterly Dashboard (PDF)

Best Practice for Preloaded Data
 Download (PDF)

Best Practice for Invites and Reminders
 Download (PDF)

Links of Interest:

Articles:

 The 10 Golden Rules Of Customer Feedback

 What Is “NPS”® … And How To Implement It

 “The Case For Feedback” (a collection of quotes and stats)

 Lapsed Customers – 6 Reasons To Keep Them On Your Radar

‘Customer Satisfaction’ Resource Portal:

 www.customer-satisfaction.com.au

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To learn more about our Customer Survey solutions, or to request a free demo, please phone us on:   +61 2 9232 0172.

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