Opinion Survey

Creating a good survey is as much about what you don't put in as what you do. Here are three things to avoid when you craft your next survey.

Employee engagement surveys can be a useful tool to determine whether staff members feel strongly connected to your oganisation.

Do Engagement Surveys in your organisation meet with yawns and complacence? Do you create space in your leadership planning schedules to work through your survey results with a view to making [...]

It’s packed full of news and handy hints…   Leading article: What is Net Promoter Score®? (NPS) … And How To Implement It! Tips from our experts! One of our resident survey experts answers a [...]

It’s packed full of news and handy hints…   Leading article: The path to better communication: A conversation with a CEO. We invited Peter Nankervis, Knowledge Director of Lighthouse, to [...]

Have you ever watched the show Undercover Boss, where the CEO of a large corporation masquerades as a front line worker in order to explore the issues faced at the front line? The ‘Ivory Tower’ [...]

What native English speaker would have thought that your ‘rank’ and your ‘rate’ could be different?! Once you get into survey design, though, you’ll understand that there is a world of difference [...]

The results of our Cupcake Culture survey from the Australasian Talent Conference are in! We asked delegates “Which of the following cupcake flavours best describes your organisation’s workplace [...]

It’s packed full of news and handy hints…   Leading article: Workplace bullying – is it happening in your organisation? (And if you’re an existing client, you may be interested in our FREE [...]

Do you believe ‘employee engagement’ means two of your staff have announced their impending nuptials? Don’t think it’s important for a productive workforce, or that it evenexists? Have a read of [...]