Online Survey Software

Australians are particularly good at being so polite that you don't always get totally truthful replies to customer satisfaction surveys, unless you make them anonymous.

Do you really know your customers? With customer feedback surveys you can gain invaluable knowledge about their shopping habits.

Getting customers to fill out online surveys can sometimes be difficult, but with smart incentives you could see a real boost in participation rates.

The things that drive employee engagement differ in each workplace - are you aware of what works in yours?

Online survey software is a great tool for businesses that want to learn more about their staff and customers - and expert support makes it even better.

A recent survey has shown that many businesses aren’t confident that salespeople are delivering key messages to customers.

Recruitment process feedback surveys can help businesses to refine and improve the way they recruit new talent.

Here are some ideas for how your business can boost participation in customer feedback surveys.

Your top performing employees are the least likely to leave your company, or are they? A new study suggests otherwise.

The once-a-year staff satisfaction survey is becoming a thing of the past, as businesses realise the benefits of seeking regular feedback from employees.