Customer & Client Surveys

Companies that remember their customers' birthdays are more likely to inspire loyalty than those that do not, the latest research suggests.

The latest Roy Morgan Research report on superannuation and wealth management is a great reminder of the insight surveys and customer survey questions can provide.

A new study from Roy Morgan Research has revealed those who browse the internet while watching television are more likely to respond to TV advertising.

New information from Roy Morgan Research has revealed the use of sites like Facebook and Youtube continues to grow, with free to air television still remaining at the top.

Have you ever thought about when the best time is to send out a survey using online survey software? Check out what PeoplePulse research has revealed.

Retailers this year will need to be innovative and engaging with their marketing to draw in customers.

Harness customer feedback after this Christmas season to make sure your next one is even better

Australian customers value health, safety and hygiene, so make sure your own establishment is up to sparkling standards.

Simple ways to increase customer feedback survey participation.

In this day and age, companies must utilise all forms of feedback, such as online customer satisfaction surveys, sales data and social media.