Your workforce can be a treasure-trove of talent, so conduct employee surveys to discover what kind of hidden skills your staff members may have.

It's important to seek training evaluation feedback from your staff so that you can fill any gaps in knowledge.

Employee surveys can be a great way of gauging how content your staff are, and can help to find ways to make their experience more satisfactory.

When creating a customer feedback survey, make sure its purpose and intentions are clear.

The visual design and layout of a survey can impact the participant significantly, so here are some tips to help you get it right.

Are your customers aware of your entire range of products and services? You can use a customer feedback survey to find out.

Stress in the workplace can be highly detrimental to businesses, so finding out if your staff are experiencing too much of it is an important first step to rectifying the issue.

If you can send your customer feedback survey shortly after the event that you're asking about you will likely benefit in several ways.

A recent global study has found that Australasian consumers are not as interested in brands as the rest of the world, an insight that could help businesses to better market their products.

The trend for staying in the same workplace for life seems to be on the decline, so how can you keep your employees for longer?