Businesses hoping to make the most of loyal customers need to ensure they do what they can to get to know them, one group claims.

Businesses and their workers alike can use the festive period to take stock of what they have achieved - and decide what they hope to accomplish in 2014.

Companies that break promises made during the recruitment process could find their staff are more likely to resign, new data shows.

An increasing number of businesses are optimistic about what the next 12 months have in store, figures show.

Companies need to improve their customer loyalty if they are to stay ahead of the competition, a report from the EIU claims.

Many employers are falling short when it comes to offering flexible working conditions, research from Hays indicates.

Companies that remember their customers' birthdays are more likely to inspire loyalty than those that do not, the latest research suggests.

Companies that carry out employee surveys need to make sure the results are put to good use, one group believes.

Australians are keen to learn, with the latest figures showing a rise in the number of people undertaking non-compulsory training or study.

Christmas is the perfect time to reward your workers for their efforts - so why not encourage them to fill in employee surveys to see what motivates them most?