Keeping your staff supportive and happy can influence their productivity and workplace satisfaction, so put some effort into getting the most from your team.

Why it's important for you to be honest with your feedback in employee surveys.

Successful leaders have good communication skills and are receptive to feedback from clientele and employee surveys - but are psychopathic qualities present in many leaders too?

Ask your clients to partake in a customer service survey, to find out how you can improve the overall buying experience.

Ask your staff members what they'd value as a benefit for their hard work with employee surveys.

If you don't know how your consumers want to communicate with you, ask them in a customer feedback survey.

Design some customer survey questions to guide your company's work in both the online and real-world arenas.

Customer service surveys can help you to gain the trust of generation Y consumers who are becoming more risk averse.

According to Zendesk, New Zealand, Canada and Australia have the highest level of customer contentment - so find out how your own company is doing with a customer satisfaction survey.

Customer satisfaction surveys are a great way of getting insight into your consumer base, whose concerns you can address directly via social media.