Training feedback forms can help your company assess the effectiveness of employee training systems.

Businesses that don't listen to their customers don't just risk misunderstanding their needs, but could see customer loyalty disappear and their image suffer as a result.

Australian businesses will need to have an effective staff retention strategy if they are to combat the expected employee churn increase as the economy mounts a recovery.

A recent survey by OPSM illustrates the insights that can be gained by using customer feedback surveys to learn more about consumers.

By surveying your staff about their reward preferences, your business can build effective, tailored incentive programs that get real results.

Employee surveys can help your business refine its staff onboarding strategy so that new recruits can quickly become valued, loyal and productive assets.

With paper disappearing from modern offices, it makes sense that paper-based survey systems should make way for superior, cost-effective online survey solutions.

Online customer feedback surveys can provide your business with live, accurate data that helps you improve the client experience and gives your customers a voice.

A recent report reveals that measuring staff engagement is a key challenge of talent management - online surveys can provide a regular and accurate picture of employee morale.

Satisfaction questionnaires can eliminate the guessing game involved with gauging staff fulfilment.